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First, Do No Harm

UXmatters -- By Pabini Gabriel-Petit Published: November 16, 2009 In my column, On Good Behavior, Ill explore the essentials of good interaction design. This first column provides a brief introduction to interaction designdefining the scope this column will coverthen explores some key design principles. Whatis interaction design? Heres the definition I wrote for the UXmatters Glossary: Good interaction design ... 11-17
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Your Participation in the 2009 UXmatters Reader Survey

UXmatters -- By Pabini Gabriel-Petit, Publisher & Editor in Chief Published: November 16, 2009 To take the survey, please click this link now: 2009 UXmatters Reader SurveyTo allUXmatters readers who have already participated in our fourth annual UXmatters Reader Survey, thank you! We really appreciate your sharing your thoughts with us. So far, 79 people have participated in the survey. Wed really like to ... 11-17
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I Have an Idea! Forums for Design Conversations and Negotiations

UXmatters -- By Traci Lepore Published: November 16, 2009 Working together in a group to produce a creative outcome is difficultdont let anyone tell you its not.Working together in a group to produce a creative outcome is difficultdont let anyone tell you its not. Let me share a memory with youfrom my Performance Theatre and Community class. There I was with one other person, trying to get our group improvisat... 11-17
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Visual Methods of Communicating Structure, Relationship, and Flow

UXmatters -- By Mike Hughes Published: November 16, 2009 Many of us are more comfortable communicating in words than in pictures.Many of us are more comfortable communicating in words than in pictures. For example, user assistance writers are by nature and training writers, so they understand words and are adept at using word processing and publishing tools. Writers use lexicentric tools not only for creating ... 11-17
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Usability Testing on a Budget

UXmatters -- By Janet M. Six Published: November 16, 2009 Send your questions to Ask UXmatters and get answers from some of the top professionals in UX. In this Ask UXmatters columnwhich is the second in a three-part series of columns focusing on usabilityour experts discuss how to conduct usability testing with limited funding. To read Part I of this series, see Usability Testing Versus Expert Reviews. Next m... 11-17
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Anonymous Cowards, Avatars, and the Zeitgeist: Personal Identity in Flux: Part I

UXmatters -- By Joe Lamantia Published: November 2, 2009 We rely on our identity to make sense of almost all the experiences we have in lifedigital and otherwise. And yet, experience designers rarely consider personal identityeither as an aspect of design or a factor affecting design.Our identityour sense of who we are, in all the various contexts we negotiate, from personal to professional, from public to pri... 11-03
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Participate in the 2009 UXmatters Reader Survey

UXmatters -- By Pabini Gabriel-Petit, Publisher & Editor in Chief Published: November 2, 2009 To take the survey, please click this link now: 2009 UXmatters Reader SurveyThis month, were celebrating the fourth anniversity of UXmatters, which launched in November 2005. UXmatters is thriving. Since our launch weve published 290 articles on a great diversity of topics. Our community of readers is growing. Ove... 11-03
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Make More Money: Best Practices for Ads in Search Results: Part 2

UXmatters -- By Greg Nudelman and Frank Guo Published: November 2, 2009 In this installment of Search Matters, well continue our discussion of ads in search results. If you missed it, read Part 1,which covered these best practices:Integrate your ads appearance with the rest of your site. Make sure customers can easily distinguish ads from content. Keep ads relevant and appropriate. Understand how your customer... 11-03
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Using Expression Blend to Explore, Demonstrate, and Document Design Solutions

UXmatters -- By Kevin Silver Published: November 2, 2009 As an interaction designer, I had to wonder, Do I really want to create production-ready code?For the last 6 months, I have been using Microsoft Expression Blend as my primary design tool. Blend, shown in Figure 1, is quickly becoming a powerful product. Its new Sketchflow module had me at hello. Like any new tool, Blend requires some ramp up time. Plus,... 11-03
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Communities of Practice: Optimizing Internal Knowledge Sharing

UXmatters -- By Michael Hawley Published: November 2, 2009 An intranet has the potential to unify a corporate culture, emphasize core company values, and develop a sense of community among employees.An intranet has the potential to unify a corporate culture, emphasize core company values, and develop a sense of community among employees, in addition to its basic function of providing access to documents and pr... 11-03
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Usability Testing Versus Expert Reviews

UXmatters -- By Janet M. Six Published: October 19, 2009 Send your questions to Ask UXmatters and get answers from some of the top professionals in UX.In this Ask UXmatters columnwhich is the first in a series of three columns focusing on usabilityour experts discuss the use of usability testing versus expert reviews. In the upcoming columns, well discuss what usability techniques to use when money or time is ... 10-20
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Testing the User Experience: Consumer Emotions and Brand Success

UXmatters -- By Demetrius Madrigal and Bryan McClain Published: October 19, 2009 The key to creating brand loyalty is developing a consistent and salient brand perception through the association of specific emotional experiences with a product or service.The key to creating brand loyalty is developing a consistent and salient brand perception through the association of specific emotional experiences with a pro... 10-20
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Eyetracking: Is It Worth It?

UXmatters -- By Jim Ross Published: October 19, 2009 Seeing where people look while using your Web site, Web application, or software product sounds like an opportunity to get amazing insights into their user experience.It is easy to get excited about eyetracking. Seeing where people look while using your Web site, Web application, or software product sounds like an opportunity to get amazing insights into the... 10-20
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The Scoop on Content Strategy: An Interview with Kristina Halvorson

UXmatters -- By Colleen Jones Published: October 19, 2009 I define content strategy as planning for the creation, delivery, and governance of useful, usable content.As a participant in the Content Strategy Consortium at the IA Summit 2009, I have enjoyed watching content strategy grow into a user experience discipline. The most recent and significant sign of content strategys rise is the release of Content Str... 10-20
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The Ever-Evolving Arrow: Universal Control Symbol

UXmatters -- By Jonathan Follett Published: October 5, 2009 Symbols and icons can be both friend and enemy to UX designers. They can convey a great deal of information in the span of just a few pixels or utterly confuse users, depending on the context.Symbols and icons can be both friend and enemy to UX designers. They can convey a great deal of information in the span of just a few pixels or utterly confuse u... 10-05
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Process, Not Portfolio

UXmatters -- By Whitney HessPublished: October 5, 2009 Does a portfolio really encapsulate all that I am as a designer?Not long after I went independent, a friend who works at a well-known global advertising agency asked if I would be interested in helping out on a high-profile Web site redesign project. I was pretty stoked. He suggested I come in to meet his team. After meeting with the lead developer and pro... 10-05
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Make More Money: Best Practices for Ads in Search Results: Part 1

UXmatters -- By Greg Nudelman and Frank Guo Published: October 5, 2009 Conflicting demands make many UXprofessionals think of ads as a necessary evil.Conflicting demands make many UXprofessionals think of ads as a necessary evil. Customers frequently go out of their way to say they hate ads, while marketers always seem to try their hardest to stuff as many of them as they can on each search results page on you... 10-05
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Can UX Be Agile?

UXmatters -- By Peter Hornsby Published: October 5, 2009 Software engineers dealing with ill‑defined problems move repeatedly between examining scenarios, clarifying requirements, defining their solution at a high level, and doing low‑level design for difficult elements.Traditional, heavyweight development methodologies can be very effective at solving well‑defined problems, where the person solving the proble... 10-05
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Audience Segmentation Models

UXmatters -- By Steve Baty Published: September 21, 2009 Understanding the people who will ultimately engage with a product or service provides the foundation for user experience design.Understanding the people who will ultimately engage with a product or service provides the foundation for user experience design. Modeling those people and segmenting our models into meaningful groups lets us explore different ... 09-21
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Designing Tables 101

UXmatters -- By Mike Hughes Published: September 21, 2009 Tables are still very useful for the purpose for which they were originally intendeda way to show relationships among discrete data points.Tables get a bad rapespecially in the Web world where, once upon a time, Web developers misused them for HTML layout. But tables are still very useful for the purpose for which they were originally intendeda way to s... 09-21
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