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Brilliant: Redbox expands to more airports

Upgrade: Travel Better -- Redbox, the company that sets up DVD rental machines at supermarkets, drugstores, and convenience stores, has quietly been adding their machines at airports.For the same $1 per day rental fee, travelers can pick up a movie in one airport, watch the movie on the plane, and return the disc at any Redbox, at the airport or not.Nashville, Milwaukee, and Grand Rapids have had them already for several m... 11-24
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Airport Security: The song!

Upgrade: Travel Better -- Some light fare for a Friday afternoonWhen I was a college student in New Jersey, a local band called the Bouncing Souls played the clubs (and even a few house parties).Im glad to see that nearly 20 years later, theyre not only still making music, but finding inspiration for their songs in the TSA. So without further ado, the song and video Airport Security: 11-21
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Upgrades and Downgrades: Tray table ads, A380 high and low, forfeiting Amex points, and more

Upgrade: Travel Better -- Downgraded: The view on AirTran While US Airways has long had ads on the tops of their tray tables, which you only see if you pull the tray down, AirTran is going a step further and pasting ads on the undersidesthe side you see during takeoff and landing, when those traytables are in their upright and locked position.The Ryanairification of American air travel is nearly complete.Stay classy! Downg... 11-20
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United restores confirmed upgrades to top-tier frequent fliers. Plus: UA/Continental upgrades

Upgrade: Travel Better -- In October, United announced that they were moving to an unlimited upgrade system from their electronic certificate system.But as readers chimed in, one of the biggest complaints came from top-tier 1K members.The quarterly allotment of confirmed upgrades within North America was going away, and with that, a big perk of upgrade security. United must have gotten a lot of complaints, as theyre reinst... 11-19
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Airlines add more “peak day” fees; Congress starts to notice

Upgrade: Travel Better -- The airlines keep finding new ways to tack on the charges.On 41 days through May 28, 2010, American, Delta, and United have added peak travel day surcharges on top of existing fares.The surcharges go as high as $50 each way (on the day after the Super Bowl).Most days its closer to $30. The problem, for airlines, is that the US Congress is starting to take a closer look at these and other fees.Not,... 11-18
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TSA: Cash is no longer a threat to security. But what is?

Upgrade: Travel Better -- You may recall the incident a few months ago when the TSA harassed a man for carrying $4700 in cash.When questioned, the passenger, Steve Bierfeldt, refused to acknowledge the TSAs authority to question his transportation of any sum of cash, and offered to explain the money if the agents would name the law which authorized them to question him.And he secretly taped the whole interrogation with his... 11-17
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Florida sues Expedia & Orbitz over hotel taxes: This may change the way agencies quote prices

Upgrade: Travel Better -- Municipalities across the country have been suing the online travel agencies, charging them with cheating the local governments out of lodging taxes.Agencies responded by keeping hotels in those cities out of searches.Until now, its been primarily smaller cities like Columbus, Georgia.But last week, the state of Florida got in the game, suing Expedia and Orbitz, claiming that the agencies failed t... 11-13
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Upgrades and Downgrades: Continental BusinessFirst, Frontier, Expedia-Choice, miles for vets

Upgrade: Travel Better -- Upgraded: Continental Airlines BusinessFirst seats Continental Airlines international business class seats are getting a facelift.Initially promised back in August 2008, the first of the new 180-degree lie-flat seats finally debuted last week. (They call them BusinessFirst, but lets be real, its really business class.)The new seats are four inches wider than the old seats.The interactive tour of t... 11-13
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Free airport wi-fi for the holidays, courtesy of Google

Upgrade: Travel Better -- Our Google overlords have spoken, and there shall be free wi-fi in airports for the holiday season. Through a partnership with many of the providers that already power most airport wifi, albeit for a fee, Google is making wifi free at 47 airports through January 15, 2010.The service is in conjunction with Boingo, Advanced Wireless Group, Time Warner Cable, Electronic Media Systems, Lilypad, and in... 11-11
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US Airways makes its mileage program less appealing

Upgrade: Travel Better -- US Airways is rebranding their Dividend Miles program as GoAwards and making the miles worth less.What a shock. This should come as no surprise, given that US Airways Dividend Miles program had a more generous redemption structure than Star Alliance partner United.The US Airways release says nothing about partner awardswe await the next shoe to dropbut you should expect a similar scale.(For the ti... 11-10
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Upgrades and Downgrades: BA miles, track suits, Expedia fees, no-show fees

Upgrade: Travel Better -- Upgraded: Your ability to earn lots of British Airways miles Chase and British Airways have launched a pretty amazing airline mileage-earning credit card offer.50,000 BA miles after one purchase, then 50,000 more after spending $2000 within three months.Gary Leff has thought this through and come up with a scheme for 420,000 miles between two people.Thats a lot of free tickets for a $75 annual fee... 11-06
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$1030 to fly North America to Europe in business class

Upgrade: Travel Better -- Periodically, US Airways runs a sale on buying their frequent flyer miles.Usually, buying miles is no bargain.But when they offer you double the miles for the same price Over at View from the Wing, the bottom line is clear: With this offer you can buy 40,000 miles for $1030, get 80,000 miles in return, and fly business class from the US to Europe. Or if you and a friend each have 40,000 miles, you... 11-06
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Poll for cruisers: Would you book an interior cabin with a virtual porthole?

Upgrade: Travel Better -- Disney Cruise Line is trying to upgrade its windowless interior cabins with a new feature: the virtual porthole. High-definition cameras perched on the exterior of the ship will broadcast real-time video to the circular monitors in the cabins. From a design perspective, its pretty clever, and I could imagine other cruise lines following suit if this is successful.Some airlines already offer a came... 11-04
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Travelocity vs. hotel chain best rate guarantees revisited

Upgrade: Travel Better -- Ric Garrido of Loyalty Traveler, the blog devoted to maxing out hotel points and value for the frequent guest, picks up on my post last week on Travelocitys prepaid hotel rate guarantee. Ric argues that hotel companies own best-rate-guarantee programs are superior to the new Travelocity program, for three reasons: 1) Travelocity caps the number of claims to 5 per customer per month.Hotel chains ty... 11-03
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Vengeance? Karma? Bad luck? United loses the luggage of the “United Breaks Guitars” guy

Upgrade: Travel Better -- You may remember Dave Carroll from music videos decrying the state of United Airlines customer service.But the airline keeps finding ways to inspire new songs: After famously breaking his guitar, United Airlines has managed to cause further trouble for David Carroll by losing his luggage — just as the Canadian singer-songwriter was en route to deliver a speech about customer service. You cant make... 10-31
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Travelocity’s new hotel rate guarantee: Here’s how to actually take advantage

Upgrade: Travel Better -- Travelocity is upping the ante in the ongoing wars between the major online travel agencies.The agency is offering refunds if a hotel rate drops between the time you book a room and the time you stay at the hotel. Heres their pitch: While competing sites offer price protection on hotel bookings only when lower prices are found on their respective sites, or only within the supplier`s cancellation w... 10-30
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Upgrades and Downgrades: TSA booted out, swingin’ conventions, Mecca hotels, mileage runs, more

Upgrade: Travel Better -- Downgraded: TSA Upgraded: Airports with independence Near Glacier National Park, in Kalispell, Montana, Glacier Park International Airport is hoping to boot the TSA off its property and replace the government security agency with private contractors.What??I had no idea this was possible, but sure enough: Under the Screening Partnership Program, an airport can apply to reprivatize security, general... 10-29
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Is the Northwest Airlines overshot-airport flight an argument for Channel 9?

Upgrade: Travel Better -- After last weeks incident in which a Northwest Airlines flight from San Diego to Minneapolis flew 150 miles past its destination before turning around and coming back to land, there have been more questions than answers.The pilots claimed to have been embroiled in a heated discussion.They deny reports that they were napping, and they had no alcohol in their systems.Its unclear how long it will tak... 10-27
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Air New Zealand to offer a fold-out seat in coach for $150

Upgrade: Travel Better -- Starting as early as April 2010, travelers on long-haul Air New Zealand flights may be able to stretch out and sleep in coach, for as little as $150 extra. To get the bed, the adjacent seat would need to be empty (a rare phenomenon in the sky these days), so there would be no guarantee of upgrading the seat before booking.Two adjacent economy seats could be mechanically adjusted to create an angle... 10-24
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What’s in a name?: Have you updated your online records to match your ID?

Upgrade: Travel Better -- Joe Sharkey reminds us that the Secure Flight program requires travelers to, from, or within the United States to ensure that the spelling of their name on their passport or government-issued identification must match precisely the spelling of their name on their boarding passes. So if you use your driver’s license and it says John T. Smith, your ticket must also say John T. Smith — not John Thoma... 10-23
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