By Jim Nieters and Laurie Pattison Published: October 6, 2008 In my last column, I talked about what it takes to be a successful first-time people managerhopefully debunking some common myths. After r...
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By Michael Hawley Published: October 6, 2008 When developing hierarchies for information-rich Web sites, designers and usability researchers often turn to card sorting for help in making design decisi...
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By Traci Lepore Published: September 22, 2008 In a world where a focus on designing innovative, compelling, valuable, and engaging user experiences is becoming increasingly important, designers of use...
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By Darnell Clayton and Colleen Jones Published: September 22, 2008 When you hear the term voice user interface (VUI), what comes to mind? Most likely, memories of an interactive voice response system ...
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By Mike Hughes Published: September 22, 2008 Perhaps the true measure of a good idea is its persistence, even though folks are slow to pick up on it. SGML is a good example. It seemed like a great ide...
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By Paul J. Sherman Published: September 8, 2008 Since the advent of the World Wide Web and the growth of ecommerce, social networking, and Web-based applications, greater connectedness and interaction...
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By Isabelle Peyrichoux Published: September 8, 2008 Usability testing makes use of a lot of role-playing scenarios like this one, and many findings and design recommendations result from participants ...
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By Joe Lamantia Published: September 8, 2008 The powerful mix of ethical fading, cognitive distortions, and perceptual biases I explored in Designing Ethical Experiences: Juicy Rationalizations shows ...
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By Jonathan Follett Published: August 18, 2008 The common wisdom is that we now live in the age of information; the freedom and access we have to data is unprecedented in history; and the efficiency a...
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By Steve Baty Published: August 18, 2008 The number one enemy of any strategy is poor execution. All across the business landscape, the ability of an organization to execute its strategy is one of the...
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By Colleen Jones Published: August 4, 2008 User interface designers have more interactive options than ever for presenting content. So, we can make meaningful strides toward offering users the right c...
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By Afshan Kirmani Published: August 4, 2008 With companies moving business online, the Internet has become a source of profit for them. We all know how this works. You establish an online presence, se...
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By Mike Hughes Published: July 21, 2008 One of my earlier careers was in manufacturing management, and it grounded me in the principles of project planning and management. When I moved into technical ...
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By Anirban Basu Mallik Published: July 21, 2008 Most of us who are working as part of a design team in a services company, a product company, or even a design boutique have to live with a generic intr...
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By Jim Nieters Published: July 7, 2008 In my last column, I suggested that being a manager of UX is no betterand no worsethan being a great designer or user researcher, but the roles are very differen...
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By Michael Hawley Published: July 7, 2008 Interviewing is an artful skill that is at the core of a wide variety of research methods in user-centered design, including stakeholder interviews, contextua...
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By James Kelway Published: July 7, 2008 The 2008 IA Summit was held April 1014, at the Hyatt Regency in downtown Miami, Florida, shown in Figure 1. It had the highest attendance in the conferences nin...
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By Jonathan Follett Published: June 23, 2008 An organizations reason for being, like that of any organism, is to help the parts that are in relationship to each other, to beable to deal with change in...
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By Joe Lamantia Published: June 23, 2008 From The Big Chill: [1] Michael: I dont know anyone who could get through the day without two or three juicyrationalizations. Theyre more important than sex. S...
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By Ben Werner Published: June 23, 2008 A common frustration among UX professionals who are employedin the software development industry is the perception that executive-levelmanagement gives lip servi...
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