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Self-Education in UX and Working with User Research Data

UXmatters -- By Janet M. Six Published: December 15, 2008 Send your questions to Ask UXmatters and get answers from some of the topprofessionals in UX.In this installment of Ask UXmatters, our experts discuss two different topics:how you can educate yourself in user experience the best ways to capture and present user research dataHave a pressing question at work for which you need a answer? Want to read our e... 2008
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Ten Recipes for Persuasive Content

UXmatters -- By Colleen Jones Published: December 1, 2008 In many of my columns, I have touted the importance of persuasive, or influential, content and shared relevant theories and arguments, sprinkling in some practical tips and examples along the way. This column brings together a collection of practical tips, or recipes, for persuasive content. My goal for these recipes is to help anyone who touches conten... 2008
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Your Last Chance to Participate in the 2008 UXmatters Reader Survey

UXmatters -- By Pabini Gabriel-Petit, Publisher & Editor in Chief Published: December 1, 2008 To take the survey, please click this link now:2008 UXmatters Reader SurveyThanks to the 94 readers who haveparticipated in our third annual UXmatters Reader Survey so far! Were grateful to you forsharing your thoughts with us. To those of you who have not yet participated in the survey, we encourage you to take a... 2008
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The UX Designers Place in the Ensemble: Directing the Vision

UXmatters -- By Traci Lepore Published: December 1, 2008 Im sitting in a conference room with a coworker and two clients. Its chaotic, hot, and a challenge just to walk around without tripping on the mess surrounding us. We are in the midst of designing and are buried in paper and sharpies and flipcharts. The walls around us are covered with consolidated data from requirements gathering and flipchart pages wev... 2008
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Choosing the Language for a User Interface

UXmatters -- By Janet M. Six Published: November 17, 2008 Welcome to the inaugural Ask UXmatters column, where you can submit your questions and get expert answers. Our highly experienced experts are ready to answer your questions on a variety of user experience matters. Please send your questions to ask.uxmatters@uxmatters.com. Without further ado, lets get to our first question. Q: We have a challenge that I... 2008
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Your Participation in the 2008 UXmatters Reader Survey

UXmatters -- By Pabini Gabriel-Petit, Publisher & Editor in Chief Published: November 17, 2008 To take the survey, please click this link now:2008 UXmatters Reader SurveyTo all of our readers who have already participated in our third annual UXmatters Reader Survey, thank you! We really appreciate your sharing your thoughts with us. So far, 58 people have participated in the survey. We want to hear from mo... 2008
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Sample Size Oddities

UXmatters -- By Steve Baty Published: November 17, 2008 It might seem counterintuitive, but the larger the proportion of a population that holds a given opinion, the fewer people you need to interview when doing user research. Conversely, the smaller the minority of people who share an opinion, the more people you need to interview. Mariana Da Silva has written an article about sample sizes in market researcho... 2008
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PDF Manuals: The Wrong Paradigm for an Online Experience

UXmatters -- By Mike HughesPublished: November 17, 2008 Let me describe a familiar user assistance experience. A user installs a new application, and when the user wants Help, the application directs her to the user documentation on a Web site or CD-ROM. What the user finds there is a PDF file containing the manualor a collection of PDF files, representing a library of manuals, including a user guide, configur... 2008
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First Fictions and the Parable of the Palace

UXmatters -- By Joe Lamantia Published: November 3, 2008 The most profound technologies are those that disappear. They weave themselves into the fabric of everyday life until they are indistinguishable from it.Mark Weiser [1] Welcome to the inaugural installment of Everyware: Designing the Ubiquitous Experience, a column exploring user experience and design in the era of ubiquitous computing. Through this colu... 2008
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Participate in the 2008 UXmatters Reader Survey

UXmatters -- By Pabini Gabriel-Petit, Publisher & Editor in Chief Published: November 3, 2008 To take the survey, please click this link now:2008 UXmatters Reader SurveyOur goal at UXmatters is to produce a Web magazine that meets the information needs of UX professionals worldwide. Therefore, on the third anniversary of our launch in 2005, were conducting our annual reader survey to give you an opportunit... 2008
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Common Visual Design Misconceptions

UXmatters -- By Luke Wroblewski Published: November 3, 2008 Recently, I had the opportunity to reflect oncommon misconceptions about the role of visual design that are still prominent in the beliefs of executives, product leaders, engineering managers, and marketing professionals. Is there anything team members can do to illustrate certain beliefs are wrong? What could they do to demonstrate the truth about vi... 2008
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Artists, Not Assholes

UXmatters -- By Jim Nieters Published: November 3, 2008 The title of this column may seem a bit harsh. Thats exactly what Robert I. Suttons publisher said at first, when he submitted a manuscript titled The No Asshole Rule. [1] Yet, they did publish the book, and its worth a read. I dont use the term lightly, but as Sutton suggests, other terms such as jerk just dont convey the same understanding or intensity.... 2008
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The Magic of Metaphor

UXmatters -- By Colleen Jones Published: October 20, 2008 Metaphor teaches. Metaphor influences. Are you drawing on its power? Perhaps not, because many major works on writing for interactive products make little mention of it. To help encourage better use of metaphor, this column describes both the usefulness of shallow metaphors and the potential of deep metaphors, while offering tips and examples. What Is a... 2008
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Toward a More Human Interface Device: Integrating the Virtual and Physical

UXmatters -- By Jonathan Follett Published: October 20, 2008 As we create our digital livescommunicating and socializing with others, collecting content for business and pleasure, building objects with software, buying productswe understand that, despite its moniker, this existence is only half virtual. While its a given that engaging in our digital experiences requires physical devices, it may be less obvious... 2008
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Selling UX

UXmatters -- By Daniel Szuc, Paul J. Sherman, and John S. Rhodes Published: October 20, 2008 At some point in your career, youll be called upon to sell UX to someone in your organization. Youve probably already done it. Perhaps youll need to justify what you do in an organization or industry thats just beginning to adopt UX methods or sell UX to secure your position within an organization or get future project... 2008
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In Search of Strategic Relevance for UX Teams

UXmatters -- By Jim Nieters and Laurie Pattison Published: October 6, 2008 In my last column, I talked about what it takes to be a successful first-time people managerhopefully debunking some common myths. After reading that column, a number of people pointed out that they have a larger challenge: How can they make UX strategically relevant within their companies? Ive been discussing this very topic with my pe... 2008
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Extending Card-Sorting Techniques to Inform the Design of Web Site Hierarchies

UXmatters -- By Michael Hawley Published: October 6, 2008 When developing hierarchies for information-rich Web sites, designers and usability researchers often turn to card sorting for help in making design decisions. Card sorting offers a systematic and statistically significant process for answering questions about hierarchy design. However, those of us who have run card sorts know there is an art to conduct... 2008
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What Place Does Theater Have in the Creative Process of Design?

UXmatters -- By Traci Lepore Published: September 22, 2008 In a world where a focus on designing innovative, compelling, valuable, and engaging user experiences is becoming increasingly important, designers of user experiences endeavor to enhance and improve the way they work and achieve the desired outcome. As designers, to be truly innovative, we must open ourselves up to new ideas, surround ourselves with d... 2008
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Emotion and Voice User Interfaces

UXmatters -- By Darnell Clayton and Colleen Jones Published: September 22, 2008 When you hear the term voice user interface (VUI), what comes to mind? Most likely, memories of an interactive voice response system (IVR) for customer service arise. IVRs are certainly not going away. For many companies, they remain theforemost contact point with customers. But voice user interfaces are more than just IVRs. In fac... 2008
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Use Cases for User Assistance Writers

UXmatters -- By Mike Hughes Published: September 22, 2008 Perhaps the true measure of a good idea is its persistence, even though folks are slow to pick up on it. SGML is a good example. It seemed like a great idea, but for a long time, had trouble getting traction in the general tool space. Then it started showing up at technical communication conferences wearing a name badge that said, Hi, my name is DITA, a... 2008
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