Execution Is Everything
By Steve Baty Published: August 18, 2008 The number one enemy of any strategy is poor execution. All across the business landscape, the ability of an organization to execute its strategy is one of the... 查看全文
Winning Considerations for Interactive Content
By Colleen Jones Published: August 4, 2008 User interface designers have more interactive options than ever for presenting content. So, we can make meaningful strides toward offering users the right c... 查看全文
Selling Your Brand by Using Your Web Site as a Customer Research Tool
By Afshan Kirmani Published: August 4, 2008 With companies moving business online, the Internet has become a source of profit for them. We all know how this works. You establish an online presence, se... 查看全文
Excel Hacks for Help Writers
By Mike Hughes Published: July 21, 2008 One of my earlier careers was in manufacturing management, and it grounded me in the principles of project planning and management. When I moved into technical ... 查看全文
Designing a Different Kind of Intranet: An Intranet for a UX Team
By Anirban Basu Mallik Published: July 21, 2008 Most of us who are working as part of a design team in a services company, a product company, or even a design boutique have to live with a generic intr... 查看全文
How to Succeed As a First-Time UX Manager
By Jim Nieters Published: July 7, 2008 In my last column, I suggested that being a manager of UX is no betterand no worsethan being a great designer or user researcher, but the roles are very differen... 查看全文
Preparing for User Research Interviews: Seven Things to Remember
By Michael Hawley Published: July 7, 2008 Interviewing is an artful skill that is at the core of a wide variety of research methods in user-centered design, including stakeholder interviews, contextua... 查看全文
Convergence and Emergence: 2008 IA Summit
By James Kelway Published: July 7, 2008 The 2008 IA Summit was held April 1014, at the Hyatt Regency in downtown Miami, Florida, shown in Figure 1. It had the highest attendance in the conferences nin... 查看全文
The State of the UX Community
By Jonathan Follett Published: June 23, 2008 An organizations reason for being, like that of any organism, is to help the parts that are in relationship to each other, to beable to deal with change in... 查看全文
Designing Ethical Experiences: Understanding Juicy Rationalizations
By Joe Lamantia Published: June 23, 2008 From The Big Chill: [1] Michael: I dont know anyone who could get through the day without two or three juicyrationalizations. Theyre more important than sex. S... 查看全文
Constructing a UserExperience: The Cost-Benefits Compass
By Ben Werner Published: June 23, 2008 A common frustration among UX professionals who are employedin the software development industry is the perception that executive-levelmanagement gives lip servi... 查看全文
International Address Fields in Web Forms
By Luke Wroblewski Published: June 9, 2008 As enablers of online conversations between businesses and customers, Web forms are often responsible for gathering critical informationemail addresses for c... 查看全文
Better Bills
By Colleen Jones Published: June 9, 2008 The bill is a cornerstone communication in the customer experience, especially when it comes to billing for services. Customers want to easily understand and p... 查看全文
Helping the Experts
By Meghashri Dalvi Published: June 9, 2008 When creating Help for any application, the typical starting point is user profiling. We create user personas, find out what tasks users perform, and identif... 查看全文
Breaking Down the Silos: Usability Practitioners Meet Marketing Researchers
By David Kozatch Published: May 19, 2008 Being a consultant with experience in both traditional marketing research and user experience and usability gives me a unique perspective on a broad range of i... 查看全文
Everything inModeration: Using Content Units to Manage UX
By Keith LaFerriere Published: May 19, 2008 The Roman philosopher Cicero stated, Never go to excess,but let moderation be your guide. The trouble is, even though people haverepeated this particular qu... 查看全文
User Assistance: Writing for a High-Context Culture
By Mike Hughes Published: May 19, 2008 Jean-Luc Dumont is a respected authority in internationaltechnical communications, but he is most renowned for a particularly entertaining presentation he gives ... 查看全文
Simplicity in Your Mind
By Lucinio Santos Published: May 7, 2008 There is increasing interest in the simplification of information technology (IT). The IT industry is recognizing the need to simplify software technology as b... 查看全文
Rosenfeld Media: UX Publishing Startup: An Interviewwith Lou Rosenfeld and Liz Danzico
By Joshua Kaufman Published: May 7, 2008 After working on five books as an editor or co-author, Lou Rosenfeld became disenchanted with the traditional book publishing model. So, in late 2005, he found... 查看全文
Bite-Sized UX Research
By Steve Baty Published: May 7, 2008 Its not uncommon for projects to lack the time, money, or resources to conduct ideal user research activities. There are many reasons why this occurs:Sometimes wer... 查看全文
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