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What it does

Mobile voice search is a hot commodity these days as people seek easier ways to search for information while they are on the go. Mobile411 is a downloadable mobile application that allows you to use your voice to find residential and business listings, complete with maps and driving directions. You can search by the name of a particular business or by the type of business, get driving instructions and send the information to a friend via SMS. Mobile411 also saves your previous searches meaning that you never have to call twice for the same listing. Recently, Mobile411 unleashed live operator support for those who hate having conversations with machines.

In their own words

“Mobile411™ creates a visual 411 experience that gives the fastest and easiest access to millions of US business listings (restaurants, shops, banks etc), detailed maps, nearby points of interest, driving directions and much more...”

Why it might be a killer

This is a very well-made service that can help you find what you are looking for and also help you to get there. The addition of live operators could really help to separate Mobile 411 from the rest.

Some questions

This is a crowded space and some companies offer similar functionality for free. Will Mobile411 be able to successfully capture large segments of the market with its current business model? Will people take the time to download the application to their phone or will they prefer a solution that they can browse to?

Updates


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