连锁经营启示录

读者: 4057    发布时间: 2007

原文: Get Inspired

Get Inspired

Think owning a franchise will stifle your creative side? These companies show how fun franchising can be.

By Tracy Stapp   

Franchising may seem inherently uncreative; after all, it's about opening a lot of businesses that are alike. But some franchises are all about unique and artistic creations--whether they make them, frame them or inspire others to create them.

Business Is Blooming
Flowers make a lovely gift, but their beauty fades. As flower shop owners, brothers Tariq and Kamran Farid saw this problem and solved it by creating Edible Arrangements in 1998. Instead of flowers, their bouquets are made of fruit cut into flower shapes--so they look beautiful and can be eaten instead of thrown away. "I love [delivering arrangements] because of the reactions on people's faces," says Kamran. "They love that it's different." 

The brothers have backgrounds in technology as well as floristry, so after they began franchising in 2000, they created an online support system that makes it easy for their franchisees to take orders and communicate with other stores.

Frame of Mine
Fastframe, started in England in 1982 and brought to the U.S. in 1987, offers retail framing services for artwork, photography, memorabilia and mirrors. Even flat-screen TVs can be turned into works of art. But having an artistic side isn't a requirement for franchisees. According to CEO Brian Harper, it's not a love of art that determines franchisees' success, but a knack for marketing. "Marketing and sales drive a business," he says. Still, while franchisees don't need to have an appreciation for art, helping customers who do is a definite perk. Says Harper, "The most satisfying thing about the business is [the customers' delight] when they pick up the finished product."

Make It Personal
Ray Titus has a lengthy history in the franchising world. First, he worked for his father's company, Minuteman Press, then followed in his father's footsteps by starting Sign-A-Rama. Finally, combining his experience in franchising, printing and design, Titus founded his latest franchise, EmbroidMe, in 2000. His goal was to give clients from businesses to schools to athletic teams just one place to go for all their personalization needs.

EmbroidMe stores not only offer embroidery and screen printing, but they also sell shirts, hats, bags, towels and jackets that can be personalized, as well as promotional pens, mouse pads and sports items. Customers can bring in their own designs or the store can design art for them.

Pint-Size Picassos
Mary Rogers was troubled by art programs being cut from schools. So in 2002, she started Abrakadoodle with Rosemarie Hartnett, and using Rogers' experience as co-founder of the Computertots franchise, they began franchising Abrakadoodle in 2004. The company offers art programs for kids from ages 20 months to 12 years old. The lessons teach painting, drawing, sculpting, collage and digital design. There's even a program that teaches kids about different artists' styles. Abrakadoodle's franchisees come from all walks of life, but what they have in common, says Rogers, is a desire to help their communities by encouraging kids' creativity. <!-- Inject Script Filtered -->

译文: 连锁经营启示录

连锁经营启示录

你觉得开连锁店等于扼杀自己的创造力吗?这些公司案例告诉你连锁店也可以很与众不同。

作者:Tracy Stapp

连锁店似乎应该与创造性绝缘,毕竟其经营模式就是不停复制一个雷同的企业模版。不过某些连锁店的经营之本就是要特立独行,就是要有艺术性创造 —— 这包括创造艺术、为艺术提供周边服务、或者是激发他人的艺术创造力。

花店的春天

鲜花是种可爱的礼物,只可惜它们的美丽很快就会凋谢枯萎。塔雷克和卡姆兰是两兄弟,他们共同经营一家花店,在经营过程中他们意识到了鲜花礼物的这种缺陷并开始寻找解决办法。在1998年,两兄弟终于推出了独创的“可食插花”产品。他们放弃了传统的鲜花,大胆改用切割成花朵形状的水果来制成花束 —— 看起来依然美观大方,欣赏后还可以食用,这就避免了鲜花枯萎后的浪费。卡姆兰说:“我喜欢亲自去送[可食花束],人们收到礼物时的反应令我感到非常快乐。大家都喜欢独特的东西。”

两兄弟在高科技和园艺栽培方面都有丰富的经验,2000年期间开始连锁生意后,兄弟二人自己设计了一套在线服务系统。加盟连锁店的业主们可以通过这套系统处理订单或相互交流经验。

专属的画框

Fastframe公司首先在1982年成立于英国,1987年进驻美国市场,其主营业务是为艺术品、相片、纪念品和镜子配置装饰框,甚至平板电视都可以变成艺术品。不过该公司并不要求加盟商有艺术背景。公司CEO布莱恩.哈珀表示,连锁店的成功关键不是看店主多么热爱艺术,而是依靠市场推广技巧。他说:“市场拓展和销售方法才是企业发展的动力。”虽然加盟商们不需要有高超的艺术品位,但是他们一定要知道如何为有艺术品位的客户服务。哈珀接着表示,“客户拿到成品时的快乐表情是我们这一行中最大的收获。”

个性化服务

雷.泰特斯在连锁行业中有多年的经验,从他父亲的Minuteman Press公司起步,然后追随父亲的足迹开设了自己的Sign-A-Rama公司。在2000年,他结合自己在连锁企业、印刷和设计方面的丰富经验,最终开创了全新的连锁企业EmbroidMe。他的经营理念是为企业、学校、以及体育队等各类客户提供一站式个性化服务。

EmbroidMe系列店不仅提供刺绣印刷等服务,同时售卖衬衫、帽子、包袋、毛巾、和夹克衫等可供个性化的产品,此外也为客户提供用于企业宣传的笔、鼠标垫和体育用品等。客户可以带自己的设计图来进行改造,也可以委托EmbroidMe代其设计。

培育小毕加索

自从学校相继削减艺术课程后,玛丽.罗杰斯就感到非常难过,于是在2002年她与罗丝玛丽.哈尼特一起开创了Abrakadoodle。此前罗杰斯也曾与人合作开办了电脑神童(Computertots)连锁机构,借用以前的经验,她们在2004年将Abrakadoodle变成了连锁经营企业。该公司为一岁零八个月到12岁大的孩子提供艺术课程,教授油画、素描、雕塑、拼贴画以及数字艺术设计,甚至还专门开设课程来帮助孩子们了解不同艺术家的个人风格。带着一个共同的心愿,来自各行各业的有志之士纷纷加盟Abrakadoodle的连锁机构,希望可以通过激发孩子们的创造性来回馈社会。