无论在父母和子女，还是朋友或是恋人之间，信任是建立良好人际关系最重要的基石。
在日常生活中，建立信任与毁坏信任都是很容易的。如果你总是被“怀疑”所困扰，那么你应该努力去建立信任。
- 说到做到（Do what you say）
建立信任最基础的一步就是：你说过的就一定要做到。即便是一件很小的事情，不管你是没有去做还是没有坚持下来，都可能会失去别人的信任。日积月累，那么信任的基础就崩溃了。 - 不要说谎（Never lie）
听起来容易？不一定。想想你为了朋友，爱人，甚至是父母而说的一些善意的谎言（White lie）。有时候如果你讲真话，虽然真相可能并不令人愉快，你也会因此得到更多的信任，人们也会欣赏你的坦诚。 - 主动提供信息（Volunteer information）
当一些问题很模糊时，主动把信息讲给对方，证明自己没有什么隐瞒。
打破信任的例子：“你和律师的会面进展如何？”“进展不错。” 建立信任的例子：“你和律师的会面进展如何？”“进展不错。每天有很大的压力，处理着所有的文件，但是我们双方签署了协议，他说明天就会寄出。”
你说的没有什么两样—和律师的进展不错—但是通过主动提供一些信息，你可以证明自己没有什么隐瞒。
- 不要遗漏重要的细节（Don’t omit important details）
不要遗漏细节的原因是，你很难与遗漏的一系列事情保持一致。人们会开始注意到你所说的话中的矛盾，并且会认为你是个说谎者—即使你只是遗漏了一点点。 - 如果你有秘密，就让大家知道（If you do have secrets, let it be known）
你没必要强迫自己放弃最切身的感受和隐私，只为赢得别人的信任。每个人都有自己的隐私，但是赢得信任的关键是把握好隐私和秘密的界限。
- 不要掩饰真相（Don’t mask truths）
“不要说谎”也可以引申为“不掩饰真相”。有时候为了维护自尊，将事实换一种说法，变成更加好听的说辞，这好像看起来没有什么害处。
例如，一个人不承认他自己破产了，而是对别人说他的信用卡丢失了。信用卡的丢失可能没什么害处，但是一旦真相暴露，或是对方觉察到你说的是谎言，就会破坏信任。说出真相，不要介意代价。 - 保守别人的秘密（Keep secrets）
不要说别人的闲话，拨弄是非。不要泄露别人的秘密。 - 如果你确实撒谎了，就要承认（If you do lie, admit to it）
有时候说谎是不可避免的。最好是尽早的承认你的谎言，解释你的动机。如果你被逮住了，要承认，否则就成了另一个谎言了。
译文:
How to Build Trust
No matter between parents and children, friends or lovers, trust is the most important base to build good relationship. In daily life, it is easy to build and destroy trust. If you are always perplexed by doubt, you should make efforts to built trust.
1. Do what you say.
The most foundational step to build trust is that you must do what you say. Even though it is just a little thing, that you do not do it or hold on to the last could result in your loss of other’s trust. Gradually, the base of trust would fall apart.
2. Never lie.
Does it sound easy? Not necessarily. Think about those white lies you said for friends, lovers or parents. Sometimes, even thought it would be unpleasant if you say the truth, you would earn more trust for that, and others would appreciate your frankness.
3. Volunteer information.
Tell some added information when comes some equivocal questions, showing your keeping nothing back. Here is an example can not build trust. “How about your meeting with layer?” “Not bad.” Here is another example can build trust. “How about your meeting with layer?” “Not bad. It is burdensome to deal with all the documents every day, but we have signed agreement and he said it would be sent tomorrow.” The content of what you say that the meeting with layer is good is similar. However, by offering some added information, you can show that you do not conceal anything.
4. Don’t omit important details.
The reason you should not omit details is that it is hard for you to keep consistent with the series of things you have omitted. Then others would notice the contradiction in what you say and view you as a liar, even you omit just only a little.
5. If you do have secrets, let it be known.
You don’t need to force yourself to drop your personal feeling and privacy to get other’s trust. Every single person has privacy his or her own, but the key to get trust is distinguishing the demarcation between privacy and secret.
6. Don’t mask truths.
“Never lie” also can be extended as “Don’t mask truths.” Sometimes, it seems harmless to replace the truth with some words sounds pleasant for keeping self-esteem. For example, a man does not admit his bankrupt but say he lose his credit card. Maybe it is harmless to say the credit card lost. Nevertheless, the trust would be destroyed if the others realize that what you say is lie. Tell the truth and don’t care the cost.
7. Keep secrets.
Don’t gossip about others or stir up trouble. Don’t leak others’ secrets.
8. If you do lie, admit to it.
At times, it is inevitable to lie. You’d better admit to it as soon as possible and explain your motive. Once you are saw through, admit to it. Otherwise, it would be another lie.